To check your subscription account status, and/or to renew your ArchitectureWeek contributing subscription, point your web browser to:

https://archweek.securesites.com/subscribers/manage.cgi

Please note that subscribing to the free ArchitectureWeek weekly email newsletter is not the same as a paid annual ArchitectureWeek subscription.

To activate your account, just follow the instructions included in the email message you received for us with the subject line: "ArchitectureWeek Subscriber Account Activation"

If you don't have your account ArchWeek activation message, you can request an activation reminder.

If you need a password reminder for your activated account, or to change your individual account settings for ArchitectureWeek, just point your web browser to:

https://archweek.securesites.com/subscribers/manage.cgi?lost

ArchitectureWeek.com uses cookies so you don't need to login every time you want to view an image. For this reason you need cookies to be enabled on your web browser. This can be done in the web browser preferences or settings.

We are aware of a problem with cookie setting in Safari 3.0.4 running on Mac OS 10.5 (Leopard) that may cause login difficulties for ArchWeek subscribers. This appears to new behavior in Mac OS 10.5. (By the way, the exact same version of Safari running on Mac OS 10.4 works fine with ArchWeek.)

This problem occurs when a subscriber logs in with a valid user name and password. ArchitectureWeek reports that the login was successful, but when the "Continue to Image" link is clicked, a new login page loads.

We are investigating this problem and possible fixes. We currently have two ways a subscriber can work around this behavior and view all the full-size images at ArchitectureWeek:

1. Change your Safari cookies setting.

In the Safari "Preferences" panel, in the "Security" tab, change the "Accept Cookies" option to "Always". (The problem appears to be with the setting to accept "Only from sites you navigate to".)

2. Try a different web browser.

This problem I've described only applies to Safari running on Mac OS 10.5. Other browsers we've tested are unaffected. For example, Firefox works well and is available as a free download at firefox.com.

ArchitectureWeek makes sure the web page requesting the full-size image is a legitimate ArchitectureWeek page. To do this we read the referrer data passed by your web browser. If you are using Norton Internet Security the referrer data could be blocked. There are very few practical reasons to block referrer data, none of which apply to ArchitectureWeek. You can disable this security "feature" for ArchitectureWeek, and leave it on for other sites, by performing the following steps:

  1. Open Norton Internet Security or Norton Personal Firewall.
  2. In Norton Internet Security/Norton Personal Firewall 2004, double-click Privacy Control, and then click Advanced. Or in Norton Internet Security/Norton Personal Firewall 2003, click Options > Internet Security or Personal Firewall, and then click the Web Content tab.
  3. Click Add Site. A new site/domain box appears.
  4. Enter www.ArchitectureWeek.com and click OK. The site name appears in the left frame of the Options window.
  5. Click the name of the new site.
  6. Click the Global Settings tab.
  7. In the "Information about visited sites" section, clear "Use default settings."
  8. Click Permit.
  9. Click OK to close the Options window.

The behavior you describe is usually caused by an unusual bug in Microsoft's Internet Explorer 6 web browser, which only affects a small percentage of computers. There are certain JPEG images that Internet Explorer chokes on, even though the images are correct. Once this choking happens, Internet Explorer will be unable to load any new JPEG images until you quit and relaunch Internet Explorer.

If you can let us know the URL of the page where you first noticed image loading failure, we may be able to recreate the file in such a way that Internet Explorer will be able to load it normally.

Microsoft has released a patch for this bug which will allow you to view these images. The patch is available directly from Microsoft.